SHIPPING & DELIVERY POLICY
Our goal is to offer you the best shipping options, no matter where you live. The following conditions constitute our Shipping Policy.
We ship as fast as we can so you can start enjoying our letters and merchandise. Most orders will be delivered within 7 days, however please allow up to 2 weeks for UK delivery, and 4-6 weeks for international delivery. This may take longer during busy times of the year such as the festive period. Please allow plenty of time when placing your order.
Free Shipping
We offer free UK shipping on orders greater than £25.00. We are not responsible for providing tracking details. If you require tracking information, next day or 48 hour delivery you should upgrade at checkout to use one of our paid delivery services.
We offer free worldwide shipping on orders greater than £25.00. We are not responsible for potential import duties which may be applied to your specific country.
International Shipping
International orders are shipped from the UK. International items usually take between 10 and 20 days to arrive at their destination but can take longer from time to time. Before you place an order, make sure to check with your local postal service or customs office to find out if any extra fees will be applied and what they cost.
Please Note:
We are not responsible for potential import duties which may be applied to your specific country.
Order Tracking
When you receive the shipping confirmation, the tracking link will be provided if this is appropriate for your order. We are not responsible for providing tracking details on some order items. If you require tracking information, next day, 48 hour or courier delivery you should upgrade at checkout to use one of our paid delivery services.
Refunds
Please read our Refund Policy.
